Ecotech maintains a Quality Management Systems certified by BSI to ISO 9001 and our calibration laboratory management system is accredited by NATA to ISO/IEC 17025.
Ecotech’s goal is to understand our customer’s needs and meet them every time and we are committed to continuously improving our processes, products and services.
Our overall quality objectives are that our products, services and customer support will:
- Meet or exceed our customer’s requirements
- Be delivered on time
- Provide value for money
Ecotech has documented quality procedures which govern all of our processes including design, sales, procurement, manufacturing, testing and product and service delivery. Our systematic approach ensures that we work with our customers to precisely define their requirements for items ordered, delivery times, data capture and reporting requirements, maintenance and calibration schedules.
Ecotech develops controlled system maintenance checklists which identifies specific tasks that should be performed according to schedule. These checklists are customised for each station and customer.
All maintenance and calibration is performed with calibrated test equipment and all results of maintenance and calibration are quality reviewed by our Environmental Reporting Services which is independent from the group performing the work.
All of our quality processes are audited internally as well as by external auditors from NATA and BSI.